Sydfred Motors started in the early 1950’s as a Peugeot and Willys Jeep Dealership.Through the years we have grown and gone from strength to strength and we are now a fully independent dealer.
We have also won numerous awards and accolades through the years and we have also won Dealer of the Year numerous times and again in 2016.
We have a dedicated team of sales,technical and admin staff who are at you service.
GM South Africa is committed to providing you with customer service of the highest standard. With this in mind, various methods have been devised in order to ensure you receive the best customer service available. At Dealer level, you will be contacted in order to ascertain your satisfaction with the Dealership you are dealing with. From GM South Africa's perspective, a structured process is in place to contact you in order to obtain your opinion on your service experience. The results of this process are correlated in order to formulate a Customer Satisfaction Index score.
By means of this index we are able to ascertain where we meet your standards and in what areas we can improve our performance in order to meet your expectation. We also have a comprehensive roadside assistance programme called GM Driver Support Plan with a 24 hour help line in place, which is a free service for 5 years of your vehicle's life. Should you have any problems such as a breakdown, keys locked in the vehicle or simply run out of fuel, call 0800 422 777 for immediate assistance.
Our Dealers take pride in their service standards and would like to be given the opportunity to resolve any problems you may experience. Should you have any queries or items of concern, the following process will ensure you receive the desired response. Explain your concern to your Dealership's Service Manager. Should your query not be resolved at this point, you should then ask to speak to the Dealer Principal/Managing Director of the Dealership. In the event your concern is not resolved by the Dealer Principal/Managing Director it is suggested that you refer the matter to the GM South Africa Customer Relation Section. Their contact number is 0800 422 777. Your concern will then be logged and handled in conjunction with the Dealership concerned and every effort made to resolve it.
CHEVROLET/OPEL/ISUZU/ or HUMMER/SAAB/CADILLAC DEALERS.
To locate your nearest authorised GM South Africa dealer, telephone 0800 422 777 or click on: Dealer Locator.
The pre-delivery inspection will ensure that your vehicle is in a perfect condition and properly prepared for use. Consult your GM South Africa authorised dealer.
INSTALLATION OF PARTS FURNISHED UNDER WARRANTY.
Parts supplied under the New Vehicle Warranty will be installed either by the Selling Dealer, or if the vehicle is away from its normal locality, any authorised GM South Africa dealer in South Africa and adjacent territory.